Privacy Policy

Last Updated: 19/01/2026

1. Introduction

CORE Network ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, store, and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy applies to all members, participants, visitors, suppliers, event attendees, partners and prospective members of CORE Network.

2. What personal information we collect

We may collect: -

Identity & Contact Information: name, email, phone number, postal address, date of birth, gender (optional), employment details, organisation, job title.

Membership & Profile Information: profile preferences, professional interests, skills; information you upload to your member profile; community activity (posts, comments, event RSVPs).

Professional Development & Participation: event registrations, attendance records; training, mentoring and participation history.

Payment & Transaction Information: billing address, membership type and payment status. (We do not store credit card numbers; these are handled by secure third party processors.)

Website & Technical Data: IP address, browser type, device info; usage data such as page views, login times, analytics.

Optional Sensitive Information: collected only with your consent and where reasonably necessary for our functions or activities.

3. How we collect personal information

Directly from you: membership applications, forms, surveys, emails, website interactions; event registrations, program enrolments, or community participation; correspondence with our team.

Indirectly or from third parties: partners who provide benefits or services to members; organisations that refer you to CORE Network; publicly available sources.

Automatically: when you access our website or digital platforms (including analytics and security logs).

2. What personal information we collect

We may collect:

Identity & Contact Information: name, email, phone number, postal address, date of birth, gender (optional), employment details, organisation, job title.

Membership & Profile Information: profile preferences, professional interests, skills; information you upload to your member profile; community activity (posts, comments, event RSVPs).

Professional Development & Participation: event registrations, attendance records; training, mentoring and participation history.

Payment & Transaction Information: billing address, membership type and payment status. (We do not store credit card numbers; these are handled by secure third party processors.)

Website & Technical Data: IP address, browser type, device info; usage data such as page views, login times, analytics.

Optional Sensitive Information: collected only with your consent and where reasonably necessary for our functions or activities.

4. Why we collect and use your information

Provide and manage membership services: maintain your account; deliver access to member-only content and groups; facilitate networking, mentoring and community participation.

Deliver events, programs and engagement: register you for events and manage attendance; provide professional development programs.

Communicate with you: send updates, notices, service announcements, newsletters or promotional materials (you may opt out).

Improve our services: analytics, reporting, platform improvement; ensuring security and performance.

Administrative, legal and compliance purposes: verify identity and membership status; handle complaints, disputes or compliance matters.

5. If you do not provide your personal information

If you choose not to provide required information, we may be unable to create or maintain your membership account, provide access to events or services, or deliver member benefits or communications.

6. Disclosure of personal information

We may disclose personal information to:

Service providers and partners: IT hosting, analytics, communication platforms; event and venue providers; member benefit partners.

Third parties with your consent: where you opt to join collaborative programs or partner offers.

Legal, safety or compliance reasons: regulators, law enforcement, or authorised entities; where required by law or to enforce our terms.

Overseas disclosures: where necessary, to service providers located outside Australia. We take reasonable steps to ensure overseas recipients comply with appropriate privacy standards.

7. Direct marketing

We may send information about services, events, partners or benefits. You can opt out of marketing communications at any time via email or profile settings. Essential service communications (e.g., transactional emails) cannot be opted out of.

8. Data security and retention

We apply reasonable administrative, technical and organisational security measures. Data is retained only as long as required for membership, legal, or operational purposes. When no longer required, information will be securely destroyed or deidentified.

9. Access to and correction of your information

You may request access to the personal information we hold and request corrections if inaccurate or incomplete. Requests can be made via our privacy contact email.

10. Complaints

You can lodge a privacy complaint with us directly. We will investigate and respond within a reasonable timeframe. If unresolved, you may escalate to the Office of the Australian Information Commissioner (OAIC).

11. Updates to this policy

We may update this policy periodically. Updates will be posted on our website and take effect from the date of publication.

12. Contact us

Privacy Officer - CORE Network

Email: Community@corenetwork.com.au

Address: 2 Judith Ave, Southport QLD 4215